At Ancientnft INC, we prioritize timely service and customer satisfaction. We process and ship all orders within 48 hours of purchase. However, please be aware that once your order has been shipped, all sales are final. We do not offer refunds or exchanges for any products, including digital goods and shipped items.
Shipping Policy
Processing Time: Orders will be processed and shipped within 48 hours. You will receive a confirmation email with tracking information once your order has been shipped.
Delivery Time: Delivery times may vary based on your location and the shipping method selected. We encourage you to allow adequate time for your order to arrive, especially during peak seasons.
Non-Returnable Items
The following items are non-returnable and non-refundable:
Digital Goods: All downloadable products, including software, eBooks, and digital courses, are final sale. Once the purchase is complete, you will not be able to return or exchange these items.
Shipped Items: Any physical products that have been shipped to you cannot be returned or refunded once they leave our facility.
Opened Items: For items that may typically be returnable, such as physical goods, any opened products will not be eligible for a refund or exchange.
No Refunds Policy
Final Sale: Once your order has been processed and shipped, it is considered a final sale. We encourage you to review all details before completing your purchase.
Condition of Items: Ensure that you are satisfied with your order details, including product specifications, pricing, and shipping information, prior to making your purchase.
Need Help?
If you have any questions about our shipping and no-refund policy or need assistance with your order, please do not hesitate to reach out to us at support@voiv.io. Our customer service team is here to help you.